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Consumer Accounting & Other Information 

Payment Centers

Payments may be made at any Yazoo Valley office during normal business hours.  The normal business hours are as follows:

Yazoo City Office                   8:00 a.m. until  5:00 p.m.
Redwood Office                     8:00 a.m. until 12:00 p.m.

Payments may be dropped into the night depository provided at both offices.  Payments may be made in the form of check or money order by mail or night depository.  Yazoo Valley Electric Power Association will not be responsible for cash sent through the mail or put in the night depository. 

Payments can also be made at Bank Plus locations in Pickens and Tchula. Sunflower in Lexington also accepts Yazoo Valley bill payments.  When a payment is made at one of these locations, these three criteria must be met:

1)    Consumer must have a copy of the bill to be paid.
2)    The bill must be paid in full.
3)    The payment must be on or before the due date.

Bank Draft

Many of our consumers use the Bank Draft Plan and are quite satisfied with it.  The automatic draft plan sets the member on a plan that will allow the amount of the bill to be drafted from a bank account on the due date of the bill.  Two cards must be filled out for the consumer to be set up on this plan.
Here’s how it works:
-    Members will continue to receive his or her monthly bill(s) as usual.
-    Bill will be stamped "pre-paid by draft" to indicate a draft will be issued for the net amount shown on the bill.
-    An electronic transfer will draft the amount of the bill from the members account on the bill due date.
-    Members’ bank statement will reflect the amount of the draft and serve as a receipt of payment.
-    Members may discontinue the Bank Draft Plan at any time by notifying Yazoo Valley Electric Power Association and his or her bank.

To take advantage of the bank Draft Payment plan, a member needs to fill out 2 draft cards.  There will be a thirty-day waiting period before the draft goes into effect.

Payment Assistance

The following agencies provide energy assistance to members who are in need.  When a consumer is not financially capable of paying his or her bill, one of the following agencies can be recommended:

Central Mississippi Inc. (CMI)   662-834-2437
Mississippi Delta Council   662-834-3001
Washington Warren Issaquena Sharkey Community Action (WWISCA)      662-378-5857

Returned Checks

If a check is returned from the bank, it is added back to the account it was received for.  If the check paid for more than one account, it is added back in full to only one account (usually the member’s primary account).

A returned check charge of $35.00 is also added to the account.  This charge will be waived if the bank is in error. 

After a check is returned for insufficient funds, checks will no longer be accepted for a period of one year. 

A mailer is sent out to the member when a returned check is received.  It notifies the member of the 5-day grace period he or she has to pay the amount of the check and the service charge.  After 5 days, a service order is created to disconnect the account.  No extra time is given on returned checks.