SMS Communications Privacy Policy
Effective Date: April 2, 2026
Objective
Yazoo Valley Electric Power Association (“YVEPA,” “we,” “our,” or “us”) provides safe, reliable electric service and values your trust. The SMS Communications Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
Information We Collect
We may collect personal information through:
● E-newsletters
● Contact requests
● Account registration
● Service-related forms
Information collected may include:
● Name
● Address
● City, State, ZIP/postal code
● Phone numbers
● Email addresses
How We Use Your Information
We use your information to:
● Communicate with you
● Provide and improve services
● Process transactions
● Send account updates and service notifications
● Outage Communications
SMS/Text Messaging Privacy
By providing your mobile number and opting in, you expressly consent to receive recurring automated text messages from YVEPA. We may use your phone number to send outage alerts, account notifications, billing reminders, and service updates. Messages may be sent using an automated system. Consent to receive e SMS messages is not a condition of receiving electric service.
● Mobile information and opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
● We do not sell, rent, or lease your mobile information.
● Message frequency may vary.
● Message and data rates may apply.
● You may opt-in by signing up for alerts or providing your phone number during account setup.
● You may opt out at any time by replying STOP.
● For assistance, please contact us at 662-746-4251.
Sharing of Personal Information
We do not sell, rent, lease, or exchange your personal information with other organizations.
We may disclose information only when necessary to:
● Provide services
● Comply with legal obligations
● Protect our rights and operations
Security
We use physical, electronic, and administrative safeguards to protect your information and prevent unauthorized access.
Cookies
We may use cookies to enhance your experience. You can disable cookies through your browser settings, though some features may not function properly.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
Your Choices
You may request to:
● Remove your information from our mailing lists
● Update or correct your information
Please contact us to make these requests.
Contact Us
Yazoo Valley Electric Power Association
📞 662-746-4251
🌐 https://www.yazoovalley.com
SMS Terms & Conditions
These SMS Terms & Conditions (“Terms”) govern your use of the text messaging services (“SMS Program”) offered by Yazoo Valley Electric Power Association (“YVEPA,” “we,” “our,” or “us”).
By opting in to our SMS Program, you agree to these Terms.
Program Description
YVEPA provides SMS alerts related to:
● Outages and restoration updates
● Account notifications
● Billing reminders
● Service updates
● Cooperative announcements
● Other information of interest to Yazoo Valley membership
Message Frequency
Message frequency varies. Recurring messages may be sent.